Let Us Handle Your Pump Issues

Backup Sump Pump System

Pro Series 2400 PHCC Backup Sump Pump System

A sump pump helps protect your basement from flooding by diverting water as soon as it starts to collect. At Jim Dhamer Plumbing and Sewer, Inc., we have experience installing, repairing, and replacing sump pumps and back-up systems. We service customers in Naperville, Downers Grove, and Lisle, IL, so we know how common basement flooding can be in the area.

Take Advantage of All Our Sump Pump Services

At Jim Dhamer Plumbing and Sewer, Inc., can also install your new pump or service, repair, or replace an old one. With 48 years of experience in the plumbing industry, we can handle any sump pump issue you may have.

Whether you’re in Lisle, IL, or Naperville, IL, or surrounding areas, you can take advantage of our quality products and professional service. We carry Zoeller and Storm Pro pumps.  Give us a call at 630-964-2222 or fill out our contact form located on the right-hand side of the page.

How to Tell Whether Your Sump Pump Is Working

It’s important that you make sure your sump pump is working before your basement actually floods. This way, you can get your pump fixed or replaced before disaster strikes.

One of the easiest ways to test your pump is to pour buckets of water into the sump pit. If the pump is working properly, it will pump the water outside when the water reaches the appropriate level to activate the switch. If the pump isn’t working, a few things might happen:

  • Nothing happens: If nothing happens, the float ball may be stuck, or there may be other problems such as a jammed impeller.
  • Pump hums but doesn’t drain: If the pump is clearly trying and failing to drain the water, parts such as the impeller or discharge pipe may be defective and need replacing.
  • Pump doesn’t drain all the water: If the pump fails to drain all the water, the float might be stuck. The pump may also be overwhelmed by the volume of water.
  • Pump starts and stops: If the pump is short cycling, the basin may be too small for the volume of water. The pump may also need a new float switch that allows for longer cycles.
  • Pump starts and doesn’t stop: If the pump refuses to turn off, the float switch may be stuck, making the pump think there’s still water in the pit. There may also be too much water in the pit.

Any or all of these situations may call for pump replacement. The average life expectancy of a sump pump is 4-7 years. We also recommend the installation of a battery powered back up sump system for additional protection.  We offer two systems and are happy to discuss which would be best for you! You may also visit www.stopflooding.com to learn more about our PHCC back up systems.

One more problem you might encounter is that the sump pump trips the circuit breaker every time it comes on. This happens when water gets into the electrical cord of the pump or if the wiring isn’t strong enough to handle the pump’s horsepower.

What We Can Do to Help

If you run into any of these problems, we can help. We can repair non-working parts of the sump pump system or replace the whole system in order to make sure your basement stays dry. Give us a call at 630-964-2222 or fill out the contact form to the right.


Jim Dhamer
Plumbing and Sewer, Inc.


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